
CONTACT US

Get in Touch with us
Our staff will work with you to ensure that all inquiries and issues are resolved.
Email: info@tkakez.com
Related FAQs
1
How do I
place an order?
You can place an order by adding the products to your cart. Then checkout with our secure online payment. You will then receive a confirmation email
2
Payment
& Shipping
All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3
Secure Ordering
& Payment Options
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
4
Returns
& Refunds
All sales are final and no refund will be issued.
In the event that your order arrives damaged in any way, please email us as soon as possible with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any questions concerning our refund policy please contact info@tkakez.com